Last updated: November 9, 2026
Thank you for choosing WEBOSTER. This Refund and Cancellation Policy explains how subscription cancellations and refund requests are handled for WEBOSTER’s website-generation, hosting, and related services.
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1. Subscription Services
WEBOSTER provides subscription-based services that may include website generation, website hosting, website management, and other features depending on your selected plan.
Subscription fees are charged according to the billing period and pricing displayed at the time of purchase.
2. Cancellation
You may cancel your WEBOSTER subscription at any time through your account settings or by contacting WEBOSTER support.
When you cancel:
- Your subscription will not renew for the next billing period; and
- You may continue to use the Services until the end of your current paid billing period, unless otherwise stated.
Cancelling a subscription does not automatically result in a refund for payments already made.
3. Refund Requests
Because WEBOSTER provides digital services, including website generation and hosting, fees are generally non-refundable once the Services have been activated or delivered.
However, WEBOSTER may review refund requests on a case-by-case basis in circumstances such as:
- A duplicate charge;
- An unauthorized charge, subject to verification;
- A significant technical error caused by WEBOSTER that prevents the Service from being provided; or
- Other circumstances where a refund is required by applicable law.
Any approved refund may be issued to the original payment method where possible.
4. Free Trials and Promotional Offers
If WEBOSTER offers a free trial, introductory period, or promotional offer, the specific terms presented with that offer will apply.
Unless otherwise stated, you are responsible for cancelling before the end of a free trial or promotional period if you do not wish to continue with a paid subscription.
5. Failed or Disputed Payments
If a payment cannot be processed, WEBOSTER may suspend or limit access to paid Services until payment is successfully completed.
If you believe that a charge was made in error, please contact WEBOSTER before initiating a payment dispute or chargeback. We will make reasonable efforts to investigate and resolve legitimate billing concerns.
6. Website Availability After Cancellation
After your subscription ends, your website may no longer be available to the public.
WEBOSTER may retain account information and website content for a limited period following cancellation to allow for account recovery or data retrieval. After that period, we may permanently delete your website and associated content.
We recommend that you maintain your own backup copies of important website content.
7. Changes to This Policy
WEBOSTER may update this Refund and Cancellation Policy from time to time.
The latest version will be posted on the WEBOSTER website with the revised “Last Updated” date.
Questions about cancellations or refunds? Contact us: